This session broadly compares Human Resources Management across three key industrial sectors in India - (1) Pharmaceutical, Healthcare & Life-sciences, (2) IT & ITeS and (3) Media, Enteratinment & Advertising. It highlights the similarities as well as dissimilarities in the HR processes & practices, along with a focus on the key HR challenges across these sectors

In this session we are made aware of the latest developments in HR & Support Functions. Certain out of the box solutions are illustrated in this session

Is Quality a recent fad, or was it a genetic trait of the human race since prehistoric times? Is the desire for quality an overwhelming need, a craving, a nature, a trait of Man to elevate to the next level of needs on Dr Maslow’s pyramid? We will trace Man’s journey of quality using some very basic inventions and processes like hunting tools and fire. This will strengthen your understanding of the philosophies and concepts of Quality

This module will give the audience an understanding of the increasing relevance of HR metrics in todays' business organization. It will additionally share tips on how to report metrics that align with the strategic objectives of an organization. The audience will also be guided on certain basic principles that should be followed in reporting meaningful metrics.

Change is the everlasting constant of life. Organizations need to rejuvenate themselves with newer skills that are required when changes occur. Preparing people today with skills for adapting to the demands of tomorrow is the focus of Organizational Development.

The module gives an understanding about competencies and their significance in the HR processes of an organization. The structure of competency frameworks and the process of their design is also detailed in the session. Specific application of competencies in selection, performance assessment and training and development is explained at length

In any endeavor, there are steps that start and end with the goal. At some steps there are likelihood of delays and wastages. These are the points of Constraints, which need to be addressed. The module, based on the famous book, The Goal by Eliyahu Goldratt, simplifies how to recognize these bottlenecksand address them effectively. An eye-opener for operations.

Six Sigma (DMAIC) is a structured framework for process improvement. This is a case study of Six Sigma application in the service industry _ How the DMAIC approach was followed to reduce the number of repeat calls by customers of one of world's leading communication services provider

ERP (Enterprise Resource Planning) broad set of activities supported by multi-module application software that helps a manufacturer or other business manage the important parts of its business, including product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. This module introduces viewer to overall architecture of ERP and its major modules.