This module will give the audience an understanding of the increasing relevance of HR metrics in todays' business organization. It will additionally share tips on how to report metrics that align with the strategic objectives of an organization. The audience will also be guided on certain basic principles that should be followed in reporting meaningful metrics.

Change is the everlasting constant of life. Organizations need to rejuvenate themselves with newer skills that are required when changes occur. Preparing people today with skills for adapting to the demands of tomorrow is the focus of Organizational Development.

Six Sigma (DMAIC) is a structured framework for process improvement. This is a case study of Six Sigma application in the service industry _ How the DMAIC approach was followed to reduce the number of repeat calls by customers of one of world's leading communication services provider

This session broadly compares Human Resources Management across three key industrial sectors in India - (1) Pharmaceutical, Healthcare & Life-sciences, (2) IT & ITeS and (3) Media, Enteratinment & Advertising. It highlights the similarities as well as dissimilarities in the HR processes & practices, along with a focus on the key HR challenges across these sectors

Johari Window is a concept where the various aspects and elements of Communication and Relationship Building between people is brought about in the most simple way. It expresses the varies sides of the human behavior while interacting with self and others. Transactional Analysis is a very unique concept developed by Dr. Eric Berne which speaks about the Interactions between people, The ego states in which they typically behave , Life positions, Importance of Strokes(Positive and Negative) and the Communication styles commonly used in Management. It is an eye opener which if understood and implemented well can do wonders.

Kano Model is a structured framework to ubderstand and analyze customer needs which is used in designing and improving product or service features. It helps group hazy and invisible customer requirements into 3 distinct product requirements: must-be, one dimensional and attractive

In this topic we would discuss about what GANTT chart is and the genesis of GANTT chart.

In this topic we try to understand why screening is a critical aspect before onboarding a Candidate. We also look at some of the key components that are verified by companies.