Organizations are playgrounds of human emotions. When people come together, they affect each other and get affected by each other. The interplay of human interactions needs to be studied as a science drawn from sociological approaches. Group Dynamics addresses how these group interactions can be effectively handled.

Conventional manufacturing processes have their limitations. They are usually production centric. In spite of best of resource planning, wastages occur quite alarmingly creating delays in manufacturing and deliveries. This results into erosion of value, instead of value addition. Lean manufacturing addresses how to eliminate wastages and maximize value addition resulting in timely delivery schedules. The basics of Lean Manufacturing are discussed in an easy to understand manner in this module.

The Human Resource Champions Model" by Prof. David Ulrich aims to guide HR practitioners in their strive for adding value and delivering results. The lecture gives the audience an in-depth understanding of the four roles of Strategic Partner, Administrative Expert, Employee Champion and Change Agent that HR executives should perform. While the audience is made aware of the framework of this model, the lecture focuses more on the industry application of the same

Kano Model is a structured framework to ubderstand and analyze customer needs which is used in designing and improving product or service features. It helps group hazy and invisible customer requirements into 3 distinct product requirements: must-be, one dimensional and attractive

Change is the everlasting constant of life. Organizations need to rejuvenate themselves with newer skills that are required when changes occur. Preparing people today with skills for adapting to the demands of tomorrow is the focus of Organizational Development.

Is Quality a recent fad, or was it a genetic trait of the human race since prehistoric times? Is the desire for quality an overwhelming need, a craving, a nature, a trait of Man to elevate to the next level of needs on Dr Maslow’s pyramid? We will trace Man’s journey of quality using some very basic inventions and processes like hunting tools and fire. This will strengthen your understanding of the philosophies and concepts of Quality

In any endeavor, there are steps that start and end with the goal. At some steps there are likelihood of delays and wastages. These are the points of Constraints, which need to be addressed. The module, based on the famous book, The Goal by Eliyahu Goldratt, simplifies how to recognize these bottlenecksand address them effectively. An eye-opener for operations.

How suppliers are treated as business Partners and importance of Information Technology to reduce the lead time and work on real time basis for faster and efficient deliveries.