"Golden Rules Of Telephone Handling "Do's and Dont's of Telephone handling" Learn the various rules to be followed while handling the telephone at the front office.

Familarization with Bar layout & Design, Bar classification & mixing Drinks.Operations of Bar

For any business to have profits, the sales must be high and costs must be low. If costs are not controlled, the profitability of the business will get low. The main costs in F&B business are food cost, labour cost and semi-variable cost. Out of the three, the topmost which affects the profitability is the food cost. Food cost is the cost of raw materials used to make the finished products listed on the menu.

In this topic we would understand what are different personality types based on psychology and behaviourial modality and how do we deal with such different personalities

Best Practices to run great Restaurant is a set of guidelines, ethics and ideas that represent the most efficient course of action towards running a great restaurant.

Human Resources in hotels oversee staff management to ensure efficient service

Product showcasing and packaging can make or break a product. Tazo Tea owes its success to its spiritual packaging while the minute we think olive oil, we visualize Figaro Olive Oil even though there are so many brands available. The design has stuck in our minds. The designs are developed by key personnel as conscious strategies that generate success.

Mastering Customer Value Disciplines means focusing on what matters most to customers operational excellence, product leadership, or customer intimacy to gain a competitive edge.