A large number of new products launched in the market, fails due to many strategic errors. In this session, veteran marketing faculty, prof. Mangesh Borase discusses various strategies for new product development , misconceptions about product development and a scientific process for successful product development.

Six Sigma (DMAIC) is a structured framework for process improvement. This is a case study of Six Sigma application in the service industry _ How the DMAIC approach was followed to reduce the number of repeat calls by customers of one of world's leading communication services provider

Is Quality a recent fad, or was it a genetic trait of the human race since prehistoric times? Is the desire for quality an overwhelming need, a craving, a nature, a trait of Man to elevate to the next level of needs on Dr Maslow’s pyramid? We will trace Man’s journey of quality using some very basic inventions and processes like hunting tools and fire. This will strengthen your understanding of the philosophies and concepts of Quality

How suppliers are treated as business Partners and importance of Information Technology to reduce the lead time and work on real time basis for faster and efficient deliveries.

FMEA grew out of systems engineering, and is a widely-used tool for quality control. It builds on tools like Risk Analysis and Cause and Effect Analysis to try to predict failures before they happen

Conventional manufacturing processes have their limitations. They are usually production centric. In spite of best of resource planning, wastages occur quite alarmingly creating delays in manufacturing and deliveries. This results into erosion of value, instead of value addition. Lean manufacturing addresses how to eliminate wastages and maximize value addition resulting in timely delivery schedules. The basics of Lean Manufacturing are discussed in an easy to understand manner in this module.

Is Quality a recent fad, or was it a genetic trait of the human race since prehistoric times? Is the desire for quality an overwhelming need, a craving, a nature, a trait of Man to elevate to the next level of needs on Dr Maslow’s pyramid? We will trace Man’s journey of quality using some very basic inventions and processes like hunting tools and fire. This will strengthen your understanding of the philosophies and concepts of Quality

5S is a basic foundation of Lean Manufacturing systems. It is a tool for ... implement 5S methodology and measure the performance improvement.