Best Practices to run great Restaurant is a set of guidelines, ethics and ideas that represent the most efficient course of action towards running a great restaurant.

Customer Service is the process of ensuring customer satisfaction with a product or service. Customer Service Recovery is a theory that suggests that a customer who has a bad experience and receives a prompt, effective response to their issues.

Sales is not just about maintenance of clients but more importantly about origination of new accounts. How does a young sales person get the hang of this.

True great organizational leaders understand that it is far less costly to keep loyal customers than to find new ones. Their goal is to ensure that their customers want to continue doing business with them. Their goal is to create Customer for life. Here are tips that you can use to provide your customers with the kind of service that will keep them coming back.

For any business to have profits, the sales must be high and costs must be low. If costs are not controlled, the profitability of the business will get low. The main costs in F&B business are food cost, labour cost and semi-variable cost. Out of the three, the topmost which affects the profitability is the food cost. Food cost is the cost of raw materials used to make the finished products listed on the menu.

Adopting sustainable practices and innovative technologies to enhance hospitality operations.

The Daily Sales Report (DSR) is the core tracking element for controlling cash, measuring sales and transactions performance, and forecasting future sales and transaction.

Addressing labor shortages and exploring solutions in the hospitality industry