In this Session we are going to discuss the important aspects and concept in the Chapter 1Your New Job & Why You Are There and Chapter 2 The First-Time Manager and Other People from the book “The First Time Manager"

In this Session we are going to discuss the important aspects and concept in the Chapter 3 Can Your Organization Survive? and Chapter 4 The Principles of Management from the book “The First Time Manager"

This session helps the student understand important aspects relating to delivering effective and quality presentations. You will find useful tips, techniques and methods have been shown in this session.

Moment of truth is the experience that a customer gets every time when there is an interaction between him and the organisation during the customer lifecycle management (CLM). Customer Experience Management (CEM), therefore, is simply managing the customer experience and every customer interaction to deliver positive customer experience. This wetube presentation explains how to about delivering positive customer experience every time and all the time

In this lecure we will understand how we can bring major changes in our life by recognizing and channelising the power of our subconscious mind in the right direction