Conventional manufacturing processes have their limitations. They are usually production centric. In spite of best of resource planning, wastages occur quite alarmingly creating delays in manufacturing and deliveries. This results into erosion of value, instead of value addition. Lean manufacturing addresses how to eliminate wastages and maximize value addition resulting in timely delivery schedules. The basics of Lean Manufacturing are discussed in an easy to understand manner in this module.

In any endeavor, there are steps that start and end with the goal. At some steps there are likelihood of delays and wastages. These are the points of Constraints, which need to be addressed. The module, based on the famous book, The Goal by Eliyahu Goldratt, simplifies how to recognize these bottlenecksand address them effectively. An eye-opener for operations.

Six Sigma (DMAIC) is a structured framework for process improvement. This is a case study of Six Sigma application in the service industry _ How the DMAIC approach was followed to reduce the number of repeat calls by customers of one of world's leading communication services provider

Is Quality a recent fad, or was it a genetic trait of the human race since prehistoric times? Is the desire for quality an overwhelming need, a craving, a nature, a trait of Man to elevate to the next level of needs on Dr Maslow’s pyramid? We will trace Man’s journey of quality using some very basic inventions and processes like hunting tools and fire. This will strengthen your understanding of the philosophies and concepts of Quality

In thus topic we are going to discuss about techniques and plans for program evaluation and review technique. We would also discuss concepts of PERT and the basic PERT chart

FMEA grew out of systems engineering, and is a widely-used tool for quality control. It builds on tools like Risk Analysis and Cause and Effect Analysis to try to predict failures before they happen

ERP (Enterprise Resource Planning) broad set of activities supported by multi-module application software that helps a manufacturer or other business manage the important parts of its business, including product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. This module introduces viewer to overall architecture of ERP and its major modules.

5S is a basic foundation of Lean Manufacturing systems. It is a tool for ... implement 5S methodology and measure the performance improvement.