This module will give the audience an understanding of the increasing relevance of HR metrics in todays' business organization. It will additionally share tips on how to report metrics that align with the strategic objectives of an organization. The audience will also be guided on certain basic principles that should be followed in reporting meaningful metrics.

The process entitled Six Sigma was ‘invented’ by Motorola in the 1980s and designed to target manufacturing defects, and then reduce them to a small level (less than 3.4 defects per million opportunities. saving millions of dollars in the process.